Support

We like to ensure that our users have the best experience

Here at Tonara, we value our users more than anything else and want to ensure that their experience using our app is as smooth and pleasant as possible. Below you’ll find a few ways to get in touch with us or get technical support for the Tonara app.

Frequently Asked Questions

We like to ensure that our users have the best experience

  • What is Tonara?
  • Tonara is the world’s first interactive sheet music app. It shows your position on the score as you play, and turns the pages for you just in time. You can also easily add annotations, record your playing and share it. You can upload scanned PDFs of sheet music (Here’s a short explenation on how to do it)and use a pedal to flip pages, easily. AND you can purchase Tonara Magic Sheet Music in our store. You’re a click away from your desired sheet music.
  • Where can I get Tonara?
  • Tonara is currently available as an iPad App on Apple’s AppStore
  • How does Tonara differ from other sheet music apps?
  • Other sheet music apps are passive – they just display sheet music pages, and you have to pause your playing to manually turn the pages. Tonara is the first interactive sheet music app which actually listens to your playing. It is the only app that indicates your current position on the score and turns the pages for you automatically just in time.
  • Which instruments can I use with Tonara?
  • You can use any acoustic or electronic instrument with Tonara, even your own voice. Tonara’s music store currently includes pieces for piano, violin, cello and flute, and we plan to support additional instruments as our user base grows.
  • How do I get sheet music for Tonara?
  • The Tonara App comes with a few music scores built-in. Additional Tonara Magic Sheet Music can be purchased directly from within the app. You can also upload your own PDF files.
  • How do I upload my sheet music to Tonara?
  • Click here for a full guide. In short, you can open a PDF file from a Web Browser, an email message, open from Dropbox and other apps, and just click ‘open with’. You’ll see Tonara as one of the options to open the file with. Tonara Magic will not be available in this case
  • How do I flip pages in the sheet music?
  • The Tonara Magic function will work only on sheet music bought in our store. Just play, and the pages will flip automatically (make sure the Tonara Magic is set to ‘On’). However, you can also use the pedal when the switch is set to ‘off’ or with PDFs you will open with Tonara.
    Tonara Magic function will not be available on sheet music that was not purchased in the Tonara Store (The Tonara Magic Sheet Music)
    Please see the app tutorial (the button with an ‘i’ mark on the top right side of the screen) or click here for a step-by-step guide on how to pair a pedal with your iPad.
  • Why can’t I find sheet music in your store for a specific artist I’m looking for?
  • We are continuously working on expanding the selection of sheet music we have available in the Tonara music store. We are currently in discussions with major music publishers regarding licensing content for Tonara, and hope to have many of your favorite tunes available soon. We’d love to hear from you, please tell us what you’re searching for and we’d see if we can get it quickly.
  • How does Tonara work?
  • Tonara is based on our exclusive, patent-pending polyphonic score following technology. Score following is the ability to track a performer’s exact position in the music score in real-time, a goal that has eluded algorithm designers since the 1980s. This goal was realized after 3 years of intensive research by Tonara’s engineers, and implemented in an app that will change the way people play music forever.
  • Will Tonara continue to follow my playing if I change my tempo, make mistakes, repeat a section, etc.?
  • Yes. Our technology is so robust, that it will continue to track your playing whether you are a beginner or a pro, whether you stay on key or not, if you go faster or slower in certain parts, and even if there’s a lot of noise around you. This having been said, if you set out to confuse Tonara’s Magic, you will probably succeed. If the music is of one piece, and you play another, problems will probably occur. When you are in the first stages of learning a piece, it is advisable to practice with the Magic off.
  • Is Tonara available on the iPhone or iPod touch?
  • No, we believe the screen on these devices is just too small for viewing musical scores as you play.
  • Is Tonara available for Android or Windows tablets?
  • Currently Tonara is only available for the iPad. In the future we plan to support additional tablet platforms based on user demand and device popularity.