Tonara Studio: General

I forgot my password. How can I reset it?

Here’s how you reset your password on the Desktop platform:

  • 1. When logging in to your profile, click on Forgot Password:tonara forgot password1

 

2. Enter your existing username and click on Reset Password:tonara forgot password2

3. You will receive an email to help you reset your password:tonara forgot password3

4. Click on the link within the email, and enter a new password, and then click on Reset Password:tonara forgot password4

5. You can now login with your existing username and the new password:tonara forgot password5

Here’s How to Reset Your Password on the Mobile App:

1. When logging in to your account, tap on Forgot Password

tonara forgot password - mobile1

2. Enter your existing username and tap on Reset Password

tonara forgot password - mobile2

3. You will receive an email to help you reset your password

tonara forgot password - mobile3

 

4. Tap on the link within the email, and enter a new password, and then tap on Reset

 tonara forgot password - mobile4

5. You can now login with your existing username and the new password

    • tonara forgot password - mobile5